PANEL: Building a future-ready workforce to support transformation – Insurance Business Tech Fest

PANEL: Building a future-ready workforce to support transformation

11:55

One of the key components of a successful digital transformation is the people driving the change. What critical skills and capabilities do insurance professionals need to be able to facilitate and adopt digital transformation?

  • Identifying business objectives to determine the required skillsets
  • How to promote a cultural shift to adopt insurtech
  • Attracting and retaining digital talent
  • Improving the employee experience for a hybrid workforce
  • Supporting employees with tools to deliver an efficient and reliable customer experience
  • Continuous skill development through learning and development programs
  • Developing KPIs to measure progress in building a digital workforce
  • Ron Arnold
    Ron Arnold

    Managing Director and Founder

    11eight innovation

  • Simone Dossetor

    Chief Operating Officer

    Munich RE

  • Inge Cootjans
    Inge Cootjans

    Director Firemark Labs ANZ

    IAG

  • Brian Siemsen
    Brian Siemsen

    Global CEO

    Claim Central Consolidated

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